My wife dropped the car off on her way back from an appointment in the neighborhood. She says that the intake staff was very efficient. She had her paperwork processed and was in the shuttle vehicle in no time – no fuss, no muss, no waiting. Later when I picked the car up, I was in and out in a few minutes. And I really appreciate the extra touch of washing the car, especially in winter. I’ve dealt with a dozen different dealerships in cities and towns across Ontario but in my/our experience with John Bear (this is our second visit), yours is far away the best.